These Terms & Conditions govern your access to the Dafinaa website and the purchase of our jewellery. By using our website or placing an order, you acknowledge that you have read, understood and agreed to these terms. At Dafinaa, we are committed to authenticity, transparency and delivering an exceptional luxury shopping experience.
All content available on the Dafinaa website, including jewellery designs, product images, logos, graphics, text, videos and other materials, is the exclusive property of Dafinaa and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed or used for commercial purposes without prior written permission from Dafinaa.
By using this website, you agree to use it only for lawful purposes and in a manner that does not violate the rights of Dafinaa or other users.
Every Dafinaa jewellery piece is crafted with the highest standards of quality and attention to detail.
Product images, descriptions and specifications are intended to provide accurate information. However, slight variations in colour, texture or appearance may occur due to lighting, photography, screen settings and the handcrafted nature of fine jewellery.
Product weights, dimensions and gemstone details are approximate unless otherwise specified.
Prices displayed on our website are based on prevailing gold, diamond and gemstone market rates and may change without prior notice.
The final amount shown during checkout is the amount payable for your order.
International customers are responsible for any customs duties, import taxes or local government charges applicable in their country.
Orders are confirmed once payment has been successfully received and verified.
Certain jewellery collections may be produced in limited quantities or exclusively on a made-to-order basis. If a product becomes unavailable after your order is placed, our team will contact you with available alternatives or refund options where applicable.
Dafinaa reserves the right to cancel or decline any order in cases involving pricing errors, suspected fraudulent activity or operational limitations.
Ready-to-ship jewellery is generally dispatched within 2–3 business days.
Made-to-order and customized jewellery typically requires approximately 3–4 weeks for production unless otherwise communicated.
Customers will be informed if additional production time is required.
All orders are securely packed and shipped through trusted logistics partners.
Delivery timelines vary depending on your location. International shipments may experience delays due to customs clearance or circumstances beyond our control.
Complete shipping information is available in our Shipping & Delivery Policy.
Returns and exchanges are governed by our Returns & Refund Policy. Jewellery eligible for return or exchange must meet the conditions outlined in that policy.
If a manufacturing defect is verified, Dafinaa will provide an appropriate resolution, including repair, replacement or refund where applicable.
Damage caused by misuse, accidental impact, improper storage, normal wear or unauthorized repairs is not covered.
Orders cannot be cancelled once production or dispatch has commenced.
Cancellation requests submitted before production begins may be considered at Dafinaa's sole discretion.
Customers are responsible for providing complete and accurate billing, shipping and contact information when placing an order.
Any additional shipping costs resulting from incorrect addresses, failed delivery attempts or customer unavailability will be the responsibility of the customer.
All jewellery designs, trademarks, logos, photographs, product content, graphics and website materials are the exclusive intellectual property of Dafinaa.
Unauthorized reproduction, imitation, distribution or commercial use is strictly prohibited and may result in legal action.
Dafinaa shall not be liable for delays or losses resulting from courier services, customs authorities, natural events, technical issues or inaccurate information provided by customers.
Our liability is limited to the purchase value of the affected product where legally applicable.
Dafinaa reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Updated terms become effective immediately upon publication on this page. Continued use of our website signifies your acceptance of any revised terms.
If you have any questions regarding these Terms & Conditions, please feel free to contact our customer support team.